1. Information We Collect

We may collect different types of information, including:

a) Personal Information

When you register, contact us, or use our services, we may collect personal data such as:

• Full name
• Email address
• Phone number
• Billing and payment details
• Business or company information (if applicable)

b) Technical Information

To improve website performance and security, we automatically collect technical data, which includes:

• IP address
• Browser type and version
• Device type, operating system, and network details
• Usage statistics and browsing behavior

c) Communication Data

When you interact with us through emails, chat, or support requests, we may retain records of these communications for quality and training purposes.

d) Third-Party Data

In some cases, we may receive data from third parties, such as analytics providers or marketing partners, to enhance user experience.

2. How We Use Your Information

a) Provide and Improve Our Services

• Process your requests and manage your account.
• Deliver personalized services and ensure smooth operation.
• Optimize the performance and functionality of our website.

b) Communication and Customer Support

• Notify you about service updates, promotions, and new features.
• Respond to inquiries and offer support when needed.

c) Security and Fraud Prevention

• Monitor system security and prevent unauthorized access.
• Identify and mitigate potential threats or suspicious activity.

d) Legal and Compliance Purposes

• Comply with applicable laws and regulations.
• Enforce our terms, conditions, and policies.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information under the following circumstances:

a) With Service Providers and Partners

We may share your data with trusted third-party vendors and partners who assist us in delivering services, such as:

• Payment processors
• Cloud hosting providers
• IT and cybersecurity partners

b) Legal Compliance and Protection

We may disclose your data when:

• Required by law, court orders, or government authorities.
• Protecting the rights, property, and safety of EMOR, its users, or the public.

c) In Case of Business Transfers

If EMOR undergoes a merger, acquisition, or sale, your data may be transferred as part of the business transition. We will notify you of such changes.

4. Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar technologies to enhance your experience, gather website usage statistics, and personalize content. Cookies may be used to:

• Recognize your device and maintain session security.
• Analyze traffic patterns and optimize site performance.
• Deliver relevant ads based on your preferences.

Managing Cookies:

You can manage or disable cookies through your browser settings. However, disabling cookies may limit the functionality of certain features.

5. Data Security and Protection

We implement strict security measures to protect your information, including:

• Encryption of sensitive data during transmission.
• Secure storage of personal information using industry-standard protocols.
• Regular security audits and vulnerability assessments.

While we take all reasonable steps to safeguard your data, no system is entirely immune to cyber threats. You are responsible for maintaining the confidentiality of your account credentials.

6. Your Rights and Choices

As a user, you have the following rights regarding your data:

a) Access and Correction

You may request a copy of the personal information we hold about you and request corrections if necessary.

b) Data Deletion and Erasure

You can request the deletion of your personal data, except where retention is required by law or for legitimate business purposes.

c) Opt-Out of Marketing Communications

You have the option to opt out of marketing emails and promotional messages. You can unsubscribe by following the instructions provided in such communications.

d) Object to Data Processing

You may object to the processing of your personal data if it conflicts with your rights or interests.

7. Data Retention Policy

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Once the retention period expires, we securely delete or anonymize your data.

8. Third-Party Links and Services

Our website may contain links to external websites and services operated by third parties. These external sites have their privacy policies, and EMOR is not responsible for their content, practices, or security measures. Users are encouraged to review the privacy policies of any external websites they visit.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors. If we learn that we have collected data from a minor without verified parental consent, we will take immediate steps to delete such information.

10. International Data Transfers

If you access our services from outside India, your data may be transferred and processed in India or other countries where our service providers operate. By using our services, you consent to the transfer of your data to these jurisdictions.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or service improvements. When significant changes occur, we will notify users via email or through a prominent notice on our website. We encourage users to review this page regularly to stay informed about how we protect their information.